When two organizations merge, strategy needs to do more than set direction - it needs to build connection, clarity and trust.
This was the situation facing Zurich-based "Gesundheitszentren für das Alter" (GfA). Created through the merger of two previously independent organizations, the new entity faced real uncertainty across its workforce - and a need for orientation. What it needed was a shared narrative strong enough to hold the many parts together and to turn change into a tangible picture of the future.