A return is possible within 14 days after receipt of the goods by sending them to Zense GmbH, Beckenhofstrasse 1, 8006 Zurich. Please contact Zense by e-mail at firstname.lastname@example.org before sending in the goods. The goods must be in original packaging and in perfect condition. A copy of the invoice or delivery bill must be enclosed for returns. We do not cover the postage costs for returns.